Issues due to node restart

Resolved
Resolved

We have been monitoring all services and are now considering whether this incident has been resolved. Thanks for your patience.

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Recovering

The majority of our services are operating as expected. We will continue to monitor and provide additional updates.

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Recovering

We've fixed the core issue, and expecting full recovery soon.

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Investigating

We continue to isolate the issue causing the nodes to reboot. We are still seeing residual issues with ringing, Park keys, and BLF keys. We apologize for the inconvenience and the impact this has on your business.

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Investigating

We are experiencing issues with our primary and secondary nodes. We apologize for the disruption to service. We are working to correct the issue ASAP.

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Investigating

We are aware of an issue causing our primary node to restart. Phones are failing over to the secondary node successfully. Call park indications are also affected. We are working to resolve the issue.

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Began at:

Affected components
  • PBX
    • Dallas
    • Las Vegas
    • Atlanta
    • New Jersey